SG Building and Renovation Services Ltd is committed to conducting business with honesty, professionalism, confidentiality and accountability.
We are aware that dishonest individuals may attempt to impersonate legitimate construction companies, company representatives, contractors or employees to obtain money, materials, personal information or access to private property.
This notice is provided to help our clients, prospective clients, employees, applicants, subcontractors, suppliers and members of the public recognize and avoid fraudulent activity involving the unauthorized use of the SG Building and Renovation Services Ltd name, logo, projects or business information.
Fraudulent communications may appear convincing. They may include company logos, employee names, project information, invoices, contracts, purchase orders, email signatures or telephone numbers that appear legitimate.
Before sending money, providing materials, sharing confidential information or allowing anyone onto a property, independently verify the request through SG Building and Renovation Services Ltd’s official communication channels.
Do not rely solely on the contact details included in a suspicious email, text message, social-media message, invoice or document.
SG Building and Renovation Services Ltd will not unexpectedly change its banking or payment instructions through an informal email, text message, WhatsApp message or social-media communication.
Clients and business partners should treat any unexpected request to:
Send payment to a new bank account;
Change an account name or financial institution;
Redirect an upcoming payment;
Divide a payment among several accounts;
Send money to an individual rather than the contracted business;
Pay through cryptocurrency, gift cards or another unusual method; or
Make an urgent payment without the normal documentation
as potentially fraudulent.
Contact SG directly using a telephone number or communication channel that you already know to be legitimate.
Payment instructions should be verified verbally with an authorized SG representative before any funds are transferred.
SG will not be responsible for payments sent to an unauthorized person or account when the payment instructions were not properly verified.
Individuals may attempt to create false SG quotations, invoices, contracts, receipts or project documents.
A document bearing the SG name or logo should not automatically be considered authentic.
Official project documents should:
Relate to a verified consultation or active client engagement;
Identify the relevant project or service;
Be issued through an authorized SG communication channel;
Contain information consistent with prior discussions; and
Be confirmed by an authorized SG representative when requested.
Never make a payment based solely on an unexpected invoice or document.
Suppliers should exercise caution when receiving purchase orders or requests for building materials, equipment, tools or other goods from anyone claiming to represent SG.
Warning signs may include:
Requests for unusually large or urgent orders;
Instructions to deliver materials to an unfamiliar site;
Requests to leave goods without an authorized signature;
Pressure to avoid normal verification procedures;
Purchase-order or contract numbers that cannot be confirmed;
Email addresses that resemble, but do not exactly match, an official SG address;
Requests from free or personal email accounts;
Sudden changes to the delivery address; or
Promises of payment that have not been formally authorized.
Before fulfilling an unfamiliar or unusual order, independently contact SG and request confirmation from an authorized company representative.
Suppliers should not use only the telephone number or email address provided on a questionable purchase order.
SG does not require applicants to pay money to:
Submit a job application;
Receive an interview;
Secure employment;
Purchase access to a job opportunity;
Obtain an employment letter;
Complete ordinary recruitment processing; or
Receive wages or work assignments.
Be cautious of individuals offering immediate employment without a legitimate interview, proper identification or reasonable verification.
SG does not guarantee employment through unofficial social-media accounts, private messaging groups or unauthorized recruitment agents.
Never provide banking credentials, passwords, identification numbers or other sensitive information to an unverified recruiter.
No individual should be assumed to represent SG merely because that person:
Wears clothing displaying the SG logo;
Possesses an SG-branded document;
Claims to know an SG director, employee or contractor;
Uses photographs from an SG project;
Arrives at a property stating that work has been authorized; or
Communicates through an account displaying the SG company name.
Clients should verify the identity and authorization of unfamiliar personnel before granting access to a property or project site.
SG team members, contractors and authorized visitors should follow the company’s established project-access and identification procedures.
Clients living overseas should be especially cautious of anyone claiming that urgent repairs, inspections, material purchases or emergency payments are required for their Jamaican property.
Fraudsters may attempt to exploit distance, time-zone differences or a property owner’s inability to inspect a site personally.
SG will not authorize unexplained work, remove materials, enter private areas or request substantial additional payments without appropriate communication and project documentation.
Overseas clients should confirm significant instructions through their established SG point of contact before releasing money or authorizing access.
Fraudulent accounts may copy SG’s name, logo, photographs, project images or company description.
An account’s appearance alone does not prove that it is operated by SG.
Please be cautious of:
Newly created or incomplete profiles;
Misspelled account names or website addresses;
Requests to continue the conversation through a personal account;
Requests for deposits through unverified payment channels;
High-pressure messages demanding immediate action;
Prize, investment or donation claims;
Requests for passwords, banking codes or one-time security codes; and
Accounts offering services that have not been formally discussed with SG.
Official SG digital channels should be accessed through the company’s verified website:
SG will never ask a client, applicant, supplier or member of the public to disclose passwords, PINs, online-banking credentials or one-time verification codes.
Do not send copies of identification documents, financial records, property documents or other confidential information to an unverified person.
Where sensitive information is legitimately required, SG will explain why it is needed and provide an appropriate method of submission.
Be cautious when a communication:
Creates extreme urgency or fear;
Demands secrecy;
Pressures you to bypass normal procedures;
Requests money through an unfamiliar method;
Contains spelling changes in an email address or website;
Comes from an unfamiliar telephone number;
Requests payment to an individual;
Offers employment without proper screening;
Promises an unexpected refund, donation, contract or financial reward;
Requests confidential information without a clear business reason; or
Discourages you from independently contacting SG.
When uncertain, stop the transaction and verify.
Do not send money, materials or confidential information.
Do not click unfamiliar links or open unexpected attachments.
Do not use the contact information contained only within the suspicious communication.
Preserve the email, message, invoice, purchase order, telephone number, account information and any supporting evidence.
Contact SG through its official website or a previously verified company representative.
Contact your bank or financial institution immediately if money or banking information may have been compromised.
Report suspected criminal activity to the appropriate law-enforcement or regulatory authorities.
Change affected passwords and enable multi-factor authentication where available.
Please report any suspicious communication, fraudulent document, false social-media profile, unauthorized payment request or attempted impersonation involving SG Building and Renovation Services Ltd.
When submitting a report, include as much of the following information as possible:
The name used by the suspected individual;
Telephone number or email address;
Social-media profile or website;
Copies or screenshots of messages;
Invoice, quotation, contract or purchase-order documents;
Payment instructions or account information provided;
Date and time of the communication; and
A brief explanation of what occurred.
Do not include passwords, PINs or online-banking security codes in your report.
SG Building and Renovation Services Ltd is not associated with unauthorized individuals, websites, social-media pages, recruiters, contractors, suppliers or payment accounts using the SG name without written authorization.
SG reserves the right to report suspected impersonation, fraud, misuse of its intellectual property and other unlawful activity to financial institutions, online platforms, service providers and relevant authorities.
The publication of this notice does not guarantee that all fraudulent activity will be detected or prevented. Clients, suppliers, applicants and members of the public remain responsible for exercising reasonable care and independently verifying suspicious requests before acting.
A legitimate SG representative will understand and respect your decision to verify a request.
Protect your money. Protect your information. Protect your property.